Wednesday, February 11, 2015

Take Shop Communication to the Next Level with Hub for RepairCenter

Hub is Coming
Mitchell is adding a new real-time communications and collaboration feature to your shop management system, RepairCenter™.

Effective communication with your customers, staff and partners plays a critical role in your shop’s success.  The addition of Hub takes it to a new level by fostering collaboration within your workspace. Hub streamlines collision repair shop communication and it’s coming soon to your RepairCenter.

Hub Capabilities
Hub enables real-time communication and collaboration from anywhere within RepairCenter. Collision repair shop pros that have tested Hub are impressed with the way it tracks essential repair order information and improves communications.

In a nutshell, Hub lets you:

  • Share information with your auto body repair shop staff in real-time.

  • Document and securely save all communications, and improve quality control in the process.

  • End information overload. Hub lets you subscribe to receive updates about specific jobs (repair orders or opportunities) that matter most to you so you can make timely decisions.

  • Get alerts notifying you about important updates or items that need immediate action.

  • Reduce emailing, faxes and phone calls. Hub lets you conduct conversations in a private, secure environment. You can even create a private address book to ensure privacy.

Learn more about Hub’s powerful features and benefits by watching the video below and at the Hub product page on our website.



Request Your Hub Access Invitation
Hub is by Invitation Only. Have your shop ID ready and request your invitation to be an early Hub adopter. Then stay tuned. We’ll start rolling out access to Hub very soon.



Thursday, February 5, 2015

New Research for Insurance and Collision Repair: Industry Trends Report Q1 2015


Mitchell’s Industry Trends Report, published quarterly and available online, bridges the gap between what is perception and what is reality in key areas of the industry. Every issue includes insightful articles by subject matter experts, current data on KPIs and news affecting the collision repair industry in the U.S. and Canada. Read the latest issue and sign up for free delivery of future issues

Register for our ITR Webinar
Thursday, February 12, 2015 - 8 AM PST, 10 AM CST, 11 AM EST


Greg Horn, Mitchell VP of Industry Relations, will give you a deeper look into the latest information, trends, and studies from the Q1 2015 Industry Trends Report.

Topics will include:

•   Mitchell Collision Parts Index 2014 Review
•   Severity Trends
•   Parts and Paint KPIs
•   Changes in Length of Rental Days

Space is limited. Register now.

Follow the Trends on Twitter
Get more info on the tools you need to manage repairs and generate more profit by following @MitchellRepair on Twitter. Be sure to use the #MitchellITR hashtag to join the conversation.