What you’re missing by not using Hub

Unclear, delayed and missed communication costs your shop thousands of dollars every year in wasted time, decreased productivity, missed deadlines, employee turnover and most importantly, dissatisfied customers and partners such as insurance carriers. That’s why we created Hub for RepairCenter^TM; an all new way to communicate and collaborate.

Hub will be officially released to Mitchell'sShop Management customers on April 23rd
That means our customers will have an all-new communication tool to increase productivity, reduce mistakes, build trust, strengthen relationships, create satisfied long-term customers, foster happier employees, and ultimately increase profits… All this at no added cost! Hub addresses a number of issues reported by auto body shop owners, technicians and estimators like you. Do any of these sound familiar?

• Messages and notes get lost, buried or used as a coaster on your desktop.
• Nobody has a defensible history of a job- or opportunity-related conversation. For instance, you can’t remember if or who update the customer or insurance rep on the status of the repair.
• There’s a lot of time-consuming rekeying, copying and pasting happening to get information from email into RepairCenter or vice-versa.
• Private customer information is floating around creating potential liability issues.
• You're using old-school communication tools such as sticky notes or fax that don’t present a professional appearance or inspire customer confidence.

Hub is here to help! Here's how:

#1. Real-time collaboration from one central and secure place

• Start and view all your conversations and notifications from one central location.
• Access messages from anywhere in RepairCenter so no switching between programs.
• Have private one-on-one conversations similar to Instant Messenger.

#2. Built in privacy controls with personal distribution list

• Manage your own private address books for secure, confidential conversations and collaborations.
• Streamline frequent communications with different groups of colleagues.
• Gain greater control over privacy and content distribution.

#3. Build in privacy controls with personal distribution list 

• Manage your own private address books for secure, confidential conversations and collaborations.
• Streamline frequent communications with different groups of colleagues.
• Gain greater control over privacy and content distribution. 

Here’s what shops that have been using Hub have to say 

Watch this short video to hear for yourself what Kevin Miller, Collision Advisor for BMW Concord Collision Center and others have to say about this power new enhancement to the RepairCenter suite. 

Learn more
To learn more about Hub, log into your RepairCenter and request access to Hub. Or call 866-639-7075 to request a demo.